Privacy Policy

Data we collect

We may collect identification and contact details (such as name, email, and phone), transaction data (ticket selections and purchase confirmations), communications you send us, and technical data (device, browser, and analytics events). We do not intentionally collect sensitive information unless you choose to share accessibility needs.

How we use data

To provide services (ticketing and program updates), respond to inquiries, personalize content, ensure security, and comply with legal obligations. We do not sell personal data.

Legal bases

Performance of a contract, legitimate interests (event operations and audience insights), consent (optional communications), and legal compliance.

Retention

We retain data only as long as necessary for the purposes collected, typically 24 months after your last interaction, unless a longer period is required by law.

Sharing

We share data with trusted processors (ticketing, payments, email delivery) under data processing agreements, and with authorities where required by law.

Your rights

You may request access, correction, deletion, restriction, or portability of your data and object to certain processing. You may also withdraw consent at any time.

International transfers

Where data is transferred across borders, we use safeguards such as standard contractual clauses.

Security

We apply administrative, technical, and physical safeguards, including encryption in transit, role-based access, and staff training.

Contact

For privacy requests, email [email protected] or write to our office at Level 6, 285A Crown Street, Surry Hills NSW 2010, Australia.